XO PRODUCTS ARE BACKED WITH OUR UNIQUE 90 DAY “LOVE IT OR LEAVE IT” GUARANTEE. THAT IS YOUR ASSURANCE YOU CAN NEVER GO WRONG CHOOSING XO.

(see XO Outdoor Kitchen exception below*)

VENTILATION LIMITED WARRANTIES

Our Performance Collection hoods (XOA & XOE models) are designed to put XO performance and quality within reach for smaller kitchen projects. These hoods are covered by a 1 Year Parts and Labor Warranty.

We back up what we sell. All of our Fabriano Collection, Italian-made Pro Ventilation hoods are backed by our in-home 2 Year Parts and Labor Warranty.

The XOMA damper systems are covered by a 5 Year Warranty.

UNDER COUNTER LIMITED WARRANTIES

XO Under Counter Refrigeration units are covered by our in-home 2 Year Parts and Labor Warranty

XO Under Counter Refrigeration units have a 5 Year Parts only Compressor Warranty

OUTDOOR KITCHEN LIMITED WARRANTIES

XO will repair or replace any part found to be defective under our our in-home 1 Year Parts and Labor Warranty

For a period of 2 Years XO will repair or replace any part found to be defective, Customer is responsible for ancillary costs such as shipping, installation and labor.

XO will repair or replace the briquette trays, SS grates, drip pans and gas valves for 5 Years, Customer is responsible for ancillary costs such as shipping, installation and labor.

The cast SS burners and fabricated SS housings are warrantied against defects in material and workmanship for the lifetime of the product. The part will be repaired or replaced, Customer is responsible for ancillary costs such as shipping, installation and labor.

*XO OUTDOOR KITCHEN PRODUCTS which have been cooked on may not be returned under the 90 Day Love It or Leave It Guarantee.

DISPOSER LIMITED WARRANTIES

XO Disposers are covered by our in-home Limited Warranty for parts and labor for the length of time shown below

XOD12BUILDER

ALL 1/2 HP Models
except
XOD12BUILDER

ALL 3/4 HP Models

ALL 1 HP Models

All warranties apply to the original purchaser for units in the original private residence where they were installed. Does not apply to commercial or common area use. Please consult the full warranty for each product for complete details.

Warranties

Warranties apply to defects in material and workmanship only. Not covered are damages resulting from misuse, improper installation, shipping or similar conditions outside our control. Consumables such as carbon filters, light bulbs, etc are not covered.

 

DEDICATED TO WORLD CLASS SERVICE

OUR PHILOSOPHY IS SIMPLE: Great products will bring you customers, Great service makes them customers for life.

 

DO YOU NEED OUTSTANDING SERVICE?

Simply fill in this form or call 800-966-8300 FREE

FABRIANO COLLECTION

XO Designed and Crafted by
the leading ventilation
manufacturer in Italy.

TALK TO AN EXPERT

XO made Simple
Give us a call:
1-800-966-8300

100% SATISFACTION

XO is backed by the
Best Warranties
available.

WORLD CLASS SERVICE

XO is manufactured in Fabriano, Italy we are the second largest independent ventilation manufacturer in Europe. XO engineers and designers are passionate about developing Italian influenced products which will enhance your kitchen design.

Quality, innovation, technology, and design are incorporated into every hood we produce.

You don’t shop for appliances every day

At XO, we understand.  It can be very confusing.  Electrical requirements, CFM, BTUs… You are looking for an appliance, not an advanced degree.  At XO, we think the easiest thing to do is call a friend who knows.  Who will answer your questions and maybe point out a few things you might have overlooked.  At XO our people have decades of experience in this area and because we only work through authorized dealers, no one will try to sell you anything.

(We think our products do that for themselves.)

 

 

The XO Difference

For over thirty years, we have been in appliances, working directly with independent dealers, service companies and providing service directly to the end consumer.  As a result we know what customers want and don’t want.  We are not big on fads and gimmicks.  We focus instead on genuine value and all that experience goes into every model that wears the XO name.

We sell XO through authorized, independent dealers.  Virtually all of these are family owned and operated and we think when your name is on the door, you take a personal stake in how your customers are treated.  We share that value.

(Just to clarify – XO is family owned and operated too, but there is no Mr. XO)

The experts at XO are here to help.

We have over 30 years of appliance experience.

Call us! We love what we do! 

Speak to an expert now @ 

800-966-8300

 XO products (excluding outdoor kitchen) are backed by our unique Love It or Leave It Guarantee .

We back up what we sell.
All of our Fabriano Collection, Italian-made Pro Ventilation hoods are backed by our in-home 2 Year Parts and Labor Warranty.

Our Performance Collection hoods (XOA & XOE models) are designed for the Do-It-Yourselfer with smaller makeovers in mind. These hoods are covered by a 1 Year Parts and Labor Warranty.

Looking for world-class service? Give us a call at 1-800-966-8300, or fill out the form:

Request Service and Parts

Register Product

Warranty

Resource Library

Download Brochure

XOU24ORSR

24″ OUTDOOR REFRIGERATOR

XOGRILL36

36″ Pro-Grade Grill Head

Do NOT follow this link or you will be banned from the site!